If you don't find the answer you're looking for, please reach out via the contact form or email us at hello@thesimplestore.com. We'd love to hear from you! We're here to help.
Product Information
What types of office furniture does Simple sell?
We sell different models of task chairs, tables, desks, mobile storage lockers, and office accessories in multiple color options. Although we've carefully selected a range of products and colors to reduce your decision making process, we believe we have exactly what you need!
Does Simple offer ergonomic furniture?
Absoluetly! All of the chairs we offer have built in ergonomic features that are customizable to you. Additionally, we highly recommend our height adjustable desk for improving your posture.
Can I customize my Simple furniture?
At this time, you cannot customize furniture fabric or colors outside of those currently offered; however, if you have some that you would like for us to consider introducing, please fill out a contact form and let us know!
Can I buy Simple furniture for my entire office or team?
Absolutely! The best thing you can do is ensure that all products that you are interested in are fully in stock for the quantity that you are desiring to purchase. If you have any questions regarding delivery, please contact us at hello@thesimplestore.com.
How do I know that my Simple order will fit my space?
First measure the area that you are considering placing your new furniture in. Then reference each product page you are interested in and view the dimensions tab on the right hand side. This should give you a great starting point!
Shipping & Delivery
How long will it take to receive my Simple order?
Orders placed before 5PM EST will be picked within our warehouse on the same day and will ship out that day, or the next business day. Although it depends on where the end destination is, we aim to have your products to you within 5 business days!
Does Simple offer free shipping?
We do! Orders over $100 ship free. If you would like expedited shipping, please expect to pay.
Does Simple offer international shipping?
We do not offer international shipping at this time.
Assembly & Product Care
How do I assemble the furniture?
Please see our page for all assembly instruction documents and videos. If you still need assistance after looking through the documents and videos, please feel free to contact us at hello@thesimplestore.com.
How do I maintain and care for my Simple products?
We’re glad you asked! Please see our page and click on the product(s) that you are interested in.
Orders & Payment
What forms of payment does Simple accept?
Simple accepts all major credit cards.
Does Simple offer financing options?
We do! During checkout you will have the ability to choose a financing option if you wish.
Returns, Warranty & Support
What should I do if my order arrives damaged or defective?
Please take pictures and email us as soon as you can at hello@thesimplestore.com.
What is Simple's warranty policy?
Please see our page for all warranty information.
What is Simple's return policy?
Please follow this link for our return policy.
How do I contact Simple's customer service team?
Please email us at hello@thesimplestore.com. We'd love to hear from you!
Contact us
Do you have a question or feedback? We'd love to hear from you!
Our email support is available Monday to Friday: 8am-4:30pm.
Expect a response within 24 hours - you deserve it.
