Our warranty protects your product for the period specified below. The warranty period starts from the delivery date and covers any malfunctions or defects. If you experience any such issues, we will arrange for replacement parts or a new product, if necessary. If you have a warranty claim you would like to make, please contact us at hello@thesimplestore.com.
Our priority is to resolve any issues quickly and efficiently, so you can always feel confident in relying on Simple Furniture. Please note that our warranty applies only to problems caused by the intended use of our products.
The policy applies only to the original customer and requires proof of purchase; it is non-transferable.
At Simple Furniture, we are committed to providing you with the best possible experience, and our warranty policy reflects that dedication. Your satisfaction is our top priority.
Simple Furniture's warranty policy does not apply to:
- Damage from improper handling
- Damage from modifications
- Variations in surface finish or color, including changes due to sunlight, temperature, or aging
- Discoloration from stains, dirt, ink, or dyes
- Damage from non-standard office use or use outside of typical office settings (e.g., warehouses, outdoors)
- Damage from writing instruments or sharp objects
- Damage from misuse or abuse
- Issues due to normal wear and tear
- Textile pilling
- Natural variations in wood grain
- Damage from exceeding weight limits
- Damage from improper assembly (instructions here)
- Damage caused by cleaning products (e.g., alcohol, detergents) that affect the finish
- Damages caused by third-party delivery services or sellers
1 Year:
Desktop Power
5 Years: